Customer Commitment

Radiation safety professionals face increasing challenges associated with the monitoring and record keeping of employees' radiation exposure. As the standards of radiation protection evolve, the company and its customers must alter traditional approaches to assessing, reporting and managing exposure. Landauer is better able to meet problems facing radiation safety professionals as a result of a proactive approach that allows anticipation of different needs.

Ultimately the link to customers is Landauer's employees. Whether it is a health physicist explaining a technical issue, a salesperson providing a badging training session, or a customer services representative adding a new user during a telephone call, it is the individual employee who connects Landauer and its customers.

Throughout the company, the need for the human touch is imbued in the corporate philosophy. From the first voice a customer hears when calling with a question, throughout analysis and reporting, to a personal call explaining a high exposure or simply checking on customer satisfaction, it is the dedication, concern and expertise of Landauer employees that guarantee the quality and value of Landauer service and the ongoing commitment to our customers.